Terms & Conditions

Payment Policy

Reservations confirmed only on receipt of deposit of one nights accommodation at the time of booking. The balance is due on arrival. Payment by cheque is not available for payments on arrival. If you wish to pay the balance by cheque, we need to receive this 2 weeks prior to your arrival. We do not accept American Express.

Cancellation Policy

Cancellation Policy, applies per room/site. A $20 administration & cancellation fee will be deducted from ALL deposits refunded due to cancellations. Refunds are only guaranteed if the reservation is cancelled with 3 days notice. Deposit is not refundable if cancelled within 3 days of your arrival date. Please note we require full payment on arrival.
For group cancellation policy, please refer to cancellation policy as per your individual quote/booking information you would have been sent.

ED SHEERAN IS COMING TO DUNEDIN!!!!
THURSDAY 29th MARCH 2018 CONCERT!
Two night minimum Thursday 29th and Friday 30th March 2018.
Cancellation policy for Thursday 29th March 2018 deposit: All bookings are non refundable and not transferrable. Deposit is first nights accommodation.

SATURDAY 31st MARCH 2018 CONCERT!

Two night minimum Saturday 31st March and Sunday 1st April 2018.
Cancellation policy for Saturday 31st March 2018 deposit: All bookings are non refundable and not transferrable. Deposit is first nights accommodation.

SUNDAY 1st APRIL 2018 CONCERT!

Two night minimum Sunday 1st April and Monday 2nd April 2018. Cancellation policy for Sunday 1st April 2018 deposit: all bookings are non refundable and not transferable. Deposit is first nights accommodation.

Child Policy

Children are aged 15 years and under. Under two year olds are free if a Portacot is supplied by the guest. Portacots can be hired at a cost of $6 per night. All guests 17 years and under must be accompanied by an adult (over the age of 18).

Pet Policy

Pet Friendly – Pets are allowed by arrangement only and with the following conditions.Animals are STRICTLY NOT allowed in any buildings or rooms at the holiday park. Pets must sleep in your car or doggy trailer! Please ensure your animals are supervised at all times. If walking animals (eg:dogs) please ensure they are on a lead. Keep noise to a minimum. Please clean up any ‘messes’ your pet makes. Please follow these rules as they are in place for everyone’s enjoyment during their stay here. If rules are not adhered to pet owners will be asked to leave the park. No refunds! Thank you.

Long Term Stays 

We do not accommodate long term or permanent stays.  Please contact reception directly for bookings longer than 14 days.