Winter Special Policy:

Valid: 1st May 2022 – 30th September 2022

T & C’s apply:

Two night minimum still apply to long weekends and special events.

No additional discounts or membership cards can be used in conjunction with this winter special.

Bookings made (at these rates) cannot be transferred to a later period outside the Winter Special date range of 1st May 2022 – 30th September 2022

Payment Policy

Reservations confirmed only on receipt of deposit of one nights accommodation at the time of booking. The balance is due on arrival.  We do not accept Cheques or American Express.
*Deposit requests may vary over public holidays, large events, 3rd party bookings and group bookings*

 

Cancellation Policy:

A $20 administration & cancellation fee will be charged on ALL cancellations.
(per unit/site)
 

If a booking is cancelled the following cancellation fee’s will be applied: 

Cancellation within 3 days of arrival date:  Deposit is not refundable. No refund of full deposit paid.

Cancellation with more than 3 days notice of arrival date:  Refund will be given, less the $20.00 standard cancellation fee (per unit/site).

Please also note:

# Booking deposits are non transferable.
#If you do not arrive on your reservation date, your booking will be cancelled without refund or credit.
#No refunds will be issued for early departures.

A 2 night minimum stay and non refundable/non transferable deposit is applied over special events* and public holidays, please refer to the cancellation and deposit policy applied at time of your booking.

This cancellation policy does not apply to group bookings.
Refer to your individual quote/booking information emailed.

This cancellation policy does not apply to third party/agent bookings.  
All cancellations of bookings made through third party agents, must be cancelled directly with the booking agent, and their cancellation policy applies.

*CURRENT SPECIAL EVENTS*:

Red Hot Chili Peppers Concert

25th – 27th January 2023 

Two night minimum stay. A deposit of the first two night’s stay is requested at the time of booking to secure your reservation. All bookings require a deposit.
All deposits are non refundable and not transferable.

Deposit is the full cost of two nights accommodation. 
Please ensure you understand this cancellation policy, as it is non negotiable.

 

Six60 Concert

3rd – 5th March 2023

Two night minimum stay. A deposit of the first night’s stay is requested at the time of booking to secure your reservation. All bookings require a deposit.
All deposits are non refundable and not transferable.

Deposit is the first night’s accommodation. 
Please ensure you understand this cancellation policy, as it is non negotiable.

 

Two Night Minimum Stay Policy

Over high demand periods, such as stat holidays, concerts, and major events hosted in our city, there is a 2 night minimum policy applied to accommodation. Over these periods, a non refundable and non transferable deposit is requested. Deposit requirements vary over these periods, please check the policy at time of booking.

Child Policy

Children are aged 15 years and under. Under one year old’s are free if a portacot is supplied by the guest. Portacots can be hired at a cost of $20 per night. All guests 17 years and under must be accompanied by an adult (over the age of 18).

Pet Policy

Pet Friendly – Pets are allowed by arrangement only and with the following conditions. Animals are STRICTLY NOT allowed in any buildings or rooms at the holiday park. Pets must sleep in your car or doggy trailer! Please ensure your animals are supervised at all times. If walking animals (eg:dogs) please ensure they are on a lead. Keep noise to a minimum. Please clean up any ‘messes’ your pet makes. Please follow these rules as they are in place for everyone’s enjoyment during their stay here. If rules are not adhered to pet owners will be asked to leave the park. No refunds! Thank you.

Long Term Stays 

We do not accommodate long term or permanent stays.  Please contact reception directly for bookings longer than 10 days.

COVID-19 CORONAVIRUS

We are a kiwi family owned and operated business and we are taking Covid 19 very seriously and the health and safety of our guests and staff is our number one concern.

Please wear a face mask and scan in in the reception upon arrival.

Covid Protection Framework  — ORANGE SETTING —  

In order to operate safely, we have implemented the following:

*Maintain social distancing at all times (minimum 2 metres between people), this includes other guests and staff members.

*Masks to be worn by guests in at shared spaces around the park.

* Signs are placed around the park, encouraging good hygiene practices for all guests including regular good handwashing (20 seconds) and good cough and sneeze etiquette.

*Staff have increased our cleaning regime by regularly sanitising ‘high touch’ area’s. These include door handles, benches, chair arms, toilet buttons, and taps.

Our staff are implementing:

*Regular good handwashing (20 seconds)
*Use Hand sanitiser
*Wear gloves
*Wearing masks (when required)
*Staggered shifts and break times

Contact Tracing – Maintain email and/or phone contact details of all guests, staff and suppliers who come on site. This is essential and not negotiable.

Email: office@dunedinholidaypark.co.nz or phone (03) 455 4690 or Freephone 0800 945 455