Covid Protection Framework  — ORANGE SETTING —  “My Vaccine Pass” Required to Stay

In order to operate safely, we have implemented the following:

*Maintain social distancing at all times (minimum 2 metres between people), this includes other guests and staff members.

* Signs are placed around the park, encouraging good hygiene practices for all guests including regular good handwashing (20 seconds) and good cough and sneeze etiquette.

*Staff have increased our cleaning regime by regularly sanitising ‘high touch’ area’s. These include door handles, benches, chair arms, toilet buttons, and taps.

Our staff are implementing:

*Regular good handwashing (20 seconds)
*Use Hand sanitiser
*Wear gloves
*Wearing masks (when required)
*Staggered shifts and break times

Contact Tracing – Maintain email and/or phone contact details of all guests, staff and suppliers who come on site. This is essential and not negotiable.

Email: or phone (03) 455 4690 or Freephone 0800 945 455



 Winter Special Policy:

Valid: 1st May2022 – 30th September 2022

T & C’s apply:

Two night minimum still apply to long weekends and special events.

No additional discounts or membership cards can be used in conjunction with this winter special.

Bookings made (at these rates) cannot be transferred to a later period outside the Winter Special date range of 9th April 2021 – 30th September 2021

Payment Policy

Reservations confirmed only on receipt of deposit of one nights accommodation at the time of booking. The balance is due on arrival.  We do not accept American Express.

Cancellation Policy

Cancellation Policy, applies per room/site. A $20 administration & cancellation fee will be deducted from ALL deposits refunded due to cancellations. Refunds are only guaranteed if the reservation is cancelled with 3 days notice (less the standard $20 fee). Deposit is not refundable if cancelled within 3 days of your arrival date. Please note we require full payment on arrival.
For group cancellation policy, please refer to cancellation policy as per your individual quote/booking information you would have been sent.


11th – 13th March 2022

Rod Stewart Concert

5th -7th April 2022

Two night minimum stay. A deposit of the first nights accommodation is requested at the time of booking to secure your reservation. All bookings require a deposit.
All deposits are non refundable and not transferable.

Deposit is first nights accommodation. 
Please ensure you understand this cancellation policy, as it is non negotiable.

Two Night Minimum Stay Policy

Over high demand periods, such as stat holidays, concerts, and major events hosted in our city, there is a 2 night minimum policy applied to accommodation. Over these periods, a non refundable and non transferable deposit is requested.

Child Policy

Children are aged 15 years and under. Under two year olds are free if a Portacot is supplied by the guest. Portacots can be hired at a cost of $6 per night. All guests 17 years and under must be accompanied by an adult (over the age of 18).

Pet Policy

Pet Friendly – Pets are allowed by arrangement only and with the following conditions. Animals are STRICTLY NOT allowed in any buildings or rooms at the holiday park. Pets must sleep in your car or doggy trailer! Please ensure your animals are supervised at all times. If walking animals (eg:dogs) please ensure they are on a lead. Keep noise to a minimum. Please clean up any ‘messes’ your pet makes. Please follow these rules as they are in place for everyone’s enjoyment during their stay here. If rules are not adhered to pet owners will be asked to leave the park. No refunds! Thank you.

Long Term Stays 

We do not accommodate long term or permanent stays.  Please contact reception directly for bookings longer than 10 days.